Privacy Policy

This is the Mark Spencer Photography & Film privacy statement which applies to the entire website. The website is structured so that, in general, you can visit it without identifying yourself or revealing any personal information. If however, you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Our Privacy Policy aims to help you understand what information we might collect about you and how we use it.

Mark Spencer Photography & Film is committed to protecting and respecting your privacy and will comply with all applicable data protection laws in all our dealings with your personal data.

When you visit our site, we collect anonymous data from our cookies. This means we can see number of users, page views and visits within a selected timeframe, but we cannot link this information back to you as an individual.

When you make an enquiry, sign up to receive content or downloads from us you are actively opting in to receiving marketing communications from us. You can unsubscribe or opt-out from our emails at any time. Every email we send you will have an ‘unsubscribe’ link in it.

If you make an enquiry or download any of our free content we securely store personal data such as you name, address and contact details. We may also share this information with our third-party delivery partners so that we can get your goods delivered to you.

What information do we collect?
We may collect and process the following data about you:

  • Information about you, such as your name, your business name, telephone number and email address;

  • Additional information that is provided by you filling in forms on our websites or during project discussions, say. This includes information provided at the time of enquiring on our site, subscribing to our services, posting material, or requesting further services or information;

  • If you contact us, we may keep a record of that correspondence;

  • Details of transactions you carry out through our site and of the fulfilment of your orders;

  • Details of your visits to our websites and emails received including, but not limited to, traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise.

In addition, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to prevent fraudulent access to our member-only areas.

Use of your personal data
The personal data Mark Spencer Photography & Film collects may be used to. 

  • Fulfil the contractual obligations of the photographic or video brief, whether commissioned by you, your business or by a third party, for example a magazine, pr or design agency.

  • Keep you up to date with news and examples of recent work.

  • Promote Mark Spencer Photography & Film via website and other marketing material.

  • Fulfil any obligations Mark Spencer Photography & Film has according to law, for example accounting and tax regulations.

  • Internal record keeping

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To update our records and generally maintain your accounts/membership with us.

Whenever we process data we will ensure that we always keep your personal data rights in high regard and take full account of these rights.

When contacting you for the above purposes we may do so by phone, post, email or other electronic means, unless you tell us otherwise.

Are your personal details shared with third parties?
No. We retain your details solely for our own marketing activities. Your data will not be shared with third party businesses.

External Links
Although this website only aims to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this site.

Mark Spencer Photography & Film cannot, and does not guarantee or verify the contents of any externally linked website. You therefore click on external links at your own risk and we cannot be held liable for any damages or implications caused by visiting any external links on this Site.

For how long do we store your personal data?
We will only retain your personal data for as long as we believe it is up-to- date. We verify our data periodically and if we learn that you are no longer involved with a business that is in our database, we will remove your data from our records.

If you want us to remove your data from our records, then we will do so. You can do so by sending an email to: hello@mark-spencer.com 

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We cannot guarantee the security of data sent over the internet.

Data protection policy amendments
Mark Spencer Photography & Film may update this policy from time to time by posting revisions here. Please check back here occasionally for any changes to ensure that you are still happy with the policy.

What controls do you have over your data?
You have the right to:

  • Request to see the personal data we hold about you. This includes the right to obtain confirmation as to whether or not we process any of your personal data. There may be a charge to provide this as set out under applicable law;

  • Request that we correct any inaccuracies in the personal data that we hold on you;

  • If you wish you can request to have your personally identifiable data deleted from our database and/or to stop receiving communications from us;

  • Request that we do not process your personal data for marketing purposes;

If you wish to talk to us about any of the above, please send an email to hello@mark-spencer.com 

Cookie Consent
We use cookies and similar technologies for a variety of purposes on our websites or when we send you an email.

Cookies are small files that are stored on your browser when you visit a website. The main purpose is to keep a record of your visit, time spent on the site, pages visited, and searches made. We may also use cookies to automatically collect information from your computer when you visit our sites, and automatically store it in the log files. This may include information on type of browser software, website activity and IP address.

The main purposes of the cookies we use are:

  • Session – to allow the user to navigate our sites more easily; for example, you don’t have to login in as a new user every time.

  • Analytics – to improve the user experience of the site by providing statistics on how the site is used.

  • Tracking – we may use cookies hosted by third parties which allow for an improved site experience by collecting data such as browser, IP address, pages visited, content viewed, timing of visits etc. When you visit our websites or open an email we have sent, we or one of our third-party partners may place a cookie on your browser.

  • Authentication – this enables us to identify you and therefore where appropriate, personalise information for you.

How to refuse and delete cookies
You can refuse to accept all or some cookies by modifying your settings within your browser – for help on how to do this visit www.aboutcookies.org.uk

You may also delete all cookies on your browser – click help on your browser or visit www.aboutcookies.org.uk

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly adhered to. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your Internet browser.

Please remember that if you block the session cookies you may be unable to access certain parts of our website.

Phone Calls
To help us maintain a high level of customer service when you call our offices your call may be monitored and recorded.

Contact Us
If you have any questions about our Privacy and Cookie Policy, please do get in contact by emailing hello@mark-spencer.com